Reviewed in the united states on january 24 2020.
Tcl roku tv wired connection not working.
Last night i lost the wired connection.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
This option is only available on tcl roku 4k tvs.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
Confirm your software version and build.
But i test also wireless connection with the router it s working fine.
We have the exact same problem.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
Thanks for the information.
I have the latest update.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
Talked with roku support tcl support and centurylink support without any luck.
I put a tcl roku tv 49 2 months ago.
I have no idea why.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
Set it up with wired connection.
Spend way to much time on figuring out why the tcl roku tv won t connect.
At the back of your tcl roku 4k tv locate the ethernet port.
I have a modem google wifi router and then the tv.
I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
I don t show this issue before.
1 0 out of 5 stars did not work for 2019 32 tcl roku smart tv.
Not sure if this will confuse wifi software.
I switched to wireless connection but want to go back to wired.
We also have centurylink and same tv as you describe.
Having some wireless connection issues.
This product did not work even after restarting the tv.
Can also connect with phone hotspot but not with wifi or cable.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
Sometimes it works sometimes it does not.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
Connect an ethernet cable coming from your router or modem to the tv.
